Please note that each of these
encounters involved a different employee and patron.
Transaction # 1- I am standing behind a middle-aged
woman attempting to purchase several “staple” items (milk, bread, pasta). She
inserts her card and enters a PIN number. This is what follows:
Cashier – "It says that ain’t the right
number."
Customer – "Sorry, I must have typed it
in wrong." (re-enters number)
Cashier - slightly annoyed “That
still ain’t working”
Customer – glances apologetically to the line behind her “I am sure I put it in
right that time”
Cashier – “You wanna try again?”
Customer – “Yes”
Cashier presses a button on her keypad and
crosses her arms in expectation of what we all believe will be another failed
attempt
Cashier – “You got another card?”
Customer – “I know that is the right
number”
Cashier – ‘What can I tell you lady,
it ain’t my card”
The customer, clearly flustered, grabs her
purchases and attempts to leave
Cashier – "Hey! Where you think you’re
going!?"
Customer – snaps back “Fine try this card!”
It was at this point I became
concerned that the customer and the cashier were headed for a physical
altercation. If appearances were any indicator, the odds favored the house.
Cashier – “IT STILL AIN’T WORKING!”
Customer storms out without her
purchases
Cashier – “Maybe next time you can
come back when you’re not smelling like BOOOOOOOOOOZZZZZEEEE!”
This last word was drawn out until the
automatic doors had closed behind the customer for at least 5 seconds.
Transaction #2 - There is a woman in front of me
wearing medical scrubs and having a phone conversation. She is purchasing a
large can of Monster Energy Drink.
Cashier – admiring the can – “Energy
huh!?”
Customer – “Yeah”
Cashier (still admiring the can) “How
long does it last?”
Customer (now turning her attention
from the phone conversation) “Hopefully my entire night shift.”
Cashier – “Ooo, I sure could’ve used
some of this when I used to be out all night doing the wild thang!!!”
It was here that the cashier raised
both hands above her head and pantomimed “raising the roof” while slightly
swaying her hips.
Customer – “Yeah, I suppose it would
work for that too….” (clearly eager to conclude the transaction)
Cashier (looking into the distance and
reliving an evening of merriment and debauchery) “I sure used to do the wild
thang all the time.....”
Customer (still on phone, reduced to
nodding) "Uh-huh…."
Cashier (getting a second wind) “I’m
talking bout the wild thang!” (repeats earlier gyrations then turns suddenly
serious) “I don’t do that anymore because I found Jesus and I am pure inside
now. Have a nice day!”
Here she turns to me (I am purchasing
a single can of Reddi Wip for my kid’s Pie in the Face game) and I fully expect
her to hold the can in her hand as she recalls the hedonistic role dairy
toppings played in the days of the “wild thang.” Instead she completes the
transaction with unimpeachable professionalism and no commentary.
Transaction #3 - It is around 9:00 PM and I am picking
up some decongestant. There is a woman who has somewhat sheepishly approached
the counter and asked an inaudible question to the cashier.
Cashier – (responding much louder than
necessary) “Yeah! We got condoms! Good ones too. Trojan.”
Here again, the customer responds
inaudibly
Cashier - “Trojans are the ones you
want. You want thin, ribbed, or regular?”
This catches my attention because I
had been on a condom search myself some months prior at this very establishment
and was given a much different answer.
Customer (slightly bolder now that
everyone in the store has become aware of her prophylactic quest) “Thin.”
Cashier (visibly delighted) – “I know
that’s right girl! You know I gotsta feel mine!! I gotsta!!”
Customer (moving toward register in a
futile attempt to speed the process along) “Uh-huh”
Cashier (looks toward other cashier)
“I said I gotsta feel mine!!! You know that’s how my second son came about.”
At this point I am the next person in line and desperately hoping that the cashier abandons her son’s origin story before we reach a point of no return.
Cashier (turning her attention to customer again) – “You know what I’m talking about with them thin ones girl!”
Customer pays, leaves store and likely vows celibacy. I approach the counter and briefly entertained the notion of informing the cashier that I wanted two of whatever she sold that lady plus a clear shower curtain, 64 oz of canola oil and a sympathy card to see if I could faze her.