Hollywood 16: A Movie Theater Review

Recently, my wife and I went to see Star Wars: The Force Awakens at the Hollywood 16 Theater. As is the case when seeing a feature film, our first task was to visit the establishment’s website to determine show times. For those who have ever wondered what cutting-edge web design looked like in 1997, look no further. The garish juxtaposition of lavender navigation buttons and an ill-advised twinkling star backdrop are a fascinating illustration of minimal effort paired with sustained indifference. As an added bonus, it renders beautifully on your smartphone.

The facility’s exterior serves as a harbinger of the apathy housed within: a sign featuring perpetually un-lit syllables, overgrown shrubbery planters, a neglected parking infrastructure. Customers are then compelled to wait outside under a token awning so inadequate it borders on parody. I can only imagine how infuriating such a structure must be during inclement weather as it channels the precipitation into the faces of customers.

Eventually, you are able to approach the window and procure your tickets ($10 or $7.50 for a matinee as of this writing) before entering the lobby. Immediately to your left you will notice an alcove labeled “Game Room” but containing nothing more than an artificial tree and a decommissioned change machine. A morose employee tore my ticket and vaguely indicated the direction of our theater.

My wife and I then stopped into the restrooms which were akin to a “before” picture from an extreme makeover program. The soap was gone, the laminate counter-top had long since succumbed to the onslaught of moisture, and the hand dryer appeared to be jury-rigged to an outdoor electrical outlet on the wall. The entire area smelled of diluted cleaning products and shame.

Emerging from the restroom, one is confronted by a large, circular seating area enwreathed by cushions so soiled they could have easily been purloined from the dumpster behind a Budget Inn renovation. The concession area offers the usual fare at only marginally-exorbitant prices. The popcorn and fountain drinks were fine, but we weren’t brave enough to sample any of the entrees that featured meat. The remaining lobby is carpeted with a dark cosmic pattern in keeping with the galactic theme of the website.

Finally we made it to the entrance of our movie. The credits from the previous movie were wrapping up and were asked to stand outside by a female supervisor while she and a young male employee cleaned the auditorium. They emerged about 2 minutes later and we walked in to choose our seats.

Short of visually scanning for a deceased patron, I am not sure what had transpired during this “cleaning session”. There were still abandoned cups in the cup holders and popcorn scattered among the rows along with a sampler of the candy offered at the concession stand. One got the impression that the space would have benefited greatly from the combination of a leaf blower and an open emergency exit.

It is stadium seating, although the steps on either side are so awkwardly spaced that anyone navigating them assumes the gait of someone whose legs are of dramatically different lengths. The seats recline slightly (some at the behest of the patron, others because their structural integrity has been hopelessly compromised) and a choice few of the armrests feature the remnants of padding. The upholstery, having absorbed years of flatulence and regret, has long ceased to display a discernible pattern. Even in the low lighting, one perceives that the speakers and hanging tapestries have not been cleaned or dusted since the commencement of Operation Iraqi Freedom.

Keep in mind, I was there for a screening of Stars Wars: The Force Awakens yet was subjected to a preview for Alvin and the Chipmunks: The Road Chip and Daddy’s Home (both of which were already released, showing in that very theater, and likely qualify as cinematic hate-crimes). Given the dust, a commercial for a mesothelioma class action suit may have been more apropos.

I can report that at least the projector and sound-system functioned properly for the duration of the film and there were no technical issues. From other reviews I have read this would appear to be a matter of luck.

The best way to summarize this theater would be institutionalized indifference. It is a business that continues to operate and turn a profit simply because those patronizing it have no convenient alternatives and/or lack the collective will to demand some. The only other theater in town is operated by the same ownership group and I imagine that its facilities will soon succumb to the same malaise that has already claimed its older counterpart. The disposition of the employees is likely nothing more than a reflection of a proprietorship whose passion for operating a theater ended long before their ownership has.